COTSWOLD LODGE HOLIDAYS
BY USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO BLUEWOOD LODGES PRIVACY NOTICE. IF YOU DO NOT ACCEPT THIS PRIVACY NOTICE, PLEASE DO NOT USE THIS WEBSITE. YOUR CONTINUED USE OF BLUEWOOD’S WEBSITES FOLLOWING THE POSTING OF CHANGES TO THIS PRIVACY NOTICE WILL MEAN THAT YOU ACCEPT THOSE CHANGES.
1. Who is responsible for managing my information?
Bluewoodlodges.com and all websites and brochures operated and/or produced in relation to it are owned and maintained by Bluewood Lodges ("we" or "us"). This is our Privacy Notice.
We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Notice.
2. What information do we collect?
Information held is likely to include your name, date of birth, contact details, payment details, information about people travelling with you, information about your booking, feedback from your stay with us and any additional information we may need to help meet your specific travel requirements.
3. How do we use your information?
The information you provide may be used in a number of ways, for example:
to enable us to complete your booking (if you are booking a holiday);
for fire safety purposes in the event of a fire
for statistical purposes when we evaluate our range of services;
to contact you directly in the event of an emergency
to manage customer service queries; and
to help us to provide details or information you may have requested.
4. Who will you share my information with?
In order to provide you with the products and services that we offer we may share your information with:
our accountant for security deposits
our reception team to enable us to complete your booking
our cleaning agency
5. How long will we hold your information for?
We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner.
6. How can you access and update your information?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. Please note that we may charge a small administrative fee for the provision of this information.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
7. Does the notice apply to linked websites?
Our websites may contain links to other websites. This privacy notice only applies to this website so when you link to other websites you should read their own privacy policies.
8. How do we update this privacy notice?
We keep our privacy notice under regular review and we will place any updates on our webpage.
9. Who can I contact if I have queries about this privacy notice?
Please contact us if you have any questions about our privacy notice or information we hold about you.
Or write to us at : Bluewood Lodges, B4450, Kingham, Chipping Norton, OX7 6UJ
Or call on: 01608 659 946